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Add a New User

  1. In order to add a user, start by clicking on “Admin Settings” from the left hand navigation.
  2. Click the “Users and Permissions” tab to the right of “Account Overview”.
  3. Click the button on the right hand side that says “New User”.
  4. Fill on the table, then click the purple invite button on the bottom right hand side. Make sure to fill in if the user will be a member of the tenant or another admin of the tenant, this can be edited later.

 

Troubleshooting and Common Questions

Is there an order to which I have to complete the steps to swap a user?

Yes, you must make sure that you have an open seat within the platform so if you are at seat limit you would need to deactivate another user first.

I would like to increase my seat count.

Please contact groughgarden@ift.org.